Luxury Bag Hire Late Fee

Many in stock

Fee

Moda Society

Rental Period & Late Fees

You will book and make necessary payments for the Garments and Luxury Garments (“Goods”) for a specified period of time (“Rental Period”).

The Rental Period begins when the Goods are marked as delivered as determined by the Australia Post registered tracking number or where the Goods are delivered to you. You must return the Goods on or before the end of the Rental Period. The Rental Period ceases when the Goods are received by Australia Post and scanned for delivery as determined by the registered tracking number.

MS is entitled to charge you additional fees if the Goods are not returned by the end of the Rental Period (“Late Fee”). The Late Fee will be a fixed fee of $30 (if the recommended retail value of the Goods is under $1,000 and $50 (if the recommended retail value of the Goods is over $1,000 AUD) for each day overdue.

The Late Fees will not incur when the Rental Period ceases on a weekend or public holiday and as such, you will not be subject to overdue charges during that period. The overdue charges will incur when the post office commences for trading.

The Late Fees will continue to incur until such time as 100% of the recommended retail value has been charged to you and at which time the Late Fees will cease to accrue.

If the Goods are not returned from 20 days from the end of the Rental Period, you acknowledge and accept that MS will invoice you for the balance of 100% of the recommended retail value of the Goods and the Goods no longer need to be returned.

You further acknowledge and accept that you will be liable for to pay the invoice within seven (7) days of receipt. If you believe that you should not have incurred Late Fees you must contact MS within three (3) days from the date of receipt of the tax invoice. MS will determine whether the late fees will be waived, limited or upheld.

$50.00 AUD

Postage included.

Pay now or make 4 interest-free payments of $12.50 AUD fortnightly with Afterpay More info

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Australian Returns

Return policy

We provide a return within 7 days of delivery for a credit note, exchange or refund and on the basis all of the following criteria is met:

  • The item is in its original, unworn condition with all takes attached, is free from stains and any odours; and
  • The item is not from a preloved, consignment or hire collection; and
  • The item has not been worn, washed or altered; and
  • The item is in a saleable condition; and
  • The item was purchased at full price (no discount or promotion applied).

Several types of goods are exempt from being returned. Goods such as preloved consignment pieces, hiring pieces, used shoes and certain delicate items may not be eligible for return or refund. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Our returns policy does not limit or deter from any statutory rights or warranties provided for by the Competition and Consumer Act 2010.

Please do not send your purchase back to the designer.

Requesting a domestic return

  • Email info@modasociety.com within 7 days of the date of delivery;
  • Advise us of the order number and item you are wanting to return;
  • We will request information needed to process the return;
  • Once the information is received, we will provide you with an outcome based on the information provided;
  • If your request has been prima facie approved, we will ask you to post the garment to a nominated address and ask for a tracking number;
  • Once we receive the item we will assess the garment and provide a final outcome for your request within 5 business days.

Return fees

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refund processing times

It will depend on how the order is paid for though we will advise you once the refund has been processed. If the money is not received within 1 week from the date the refund was processed, please contact info@modasociety.com and we will investigate the matter.

Paypal refunds are instant.

International Returns

Return policy

We provide a returns policy within 3 days of delivery for a credit note only.

We do not offer refund or exchange.

We only provide returns for one credit note per order and on the basis all of the following criteria is met:

  • The item is in its original, unworn condition with all tags attached, is free from stains and any odours; and
  • The item has not been worn, washed or altered; and
  • The item is in a saleable condition; and
  • The item was purchased at full price (no discount or promotion applied).

 Return fees

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Requesting an international return?

  • Email info@modasociety.com within 3 days of the date of delivery;
  • Advise us of the order number and item you are wanting to return;
  • We will provide information needed to process the return;
  • Once the information is received back, we will provide you with an outcome based on the information provided;
  • If your request has been prima facie approved, we will ask you to post the garment to a nominated address and ask for a tracking number;
  • Once we receive the item we will assess the garment and provide a final outcome for your refund request within 5 business days. 

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